• Why does the internet slow down. How to increase the speed of the Internet connection The Internet does not work well on the computer what to do

    Modern technologies make it possible to develop speeds up to one gigabyte for household users. But a slow connection does not allow you to fully enjoy all the benefits of the information age.

    The Internet can slow down for many reasons, ranging from viruses to line problems. With proper skill, the user himself can cope with most problems. But first you need to find them.

    Viruses

    There are a number of prerequisites that allow you to determine the presence of virus software:

    If you find any of the above during work, you need to check your computer for viruses. If you have an antivirus program, consider an alternative. Since the installed software module does not cope with the task.

    Before scanning, you need to update the virus databases to the latest version. If you are interested in what programs can help in this situation, then the best curing utility is Cureit, developed by the dr.Web laboratory. It performs a deep scan and can eliminate the most dangerous viruses.

    After the treatment is completed, the best solution is to change the anti-virus utility. One of the best free apps is Avast. It has a minimal load on the system and provides decent protection. As an alternative, consider Kaspersky Internet Security.

    You also need to check the firewall and configure it to work with programs that have an Internet connection. Not only that, it is important to avoid questionable sites. They are the most likely to contain malware.

    Video: Internet slows down? Changing DNS settings

    operating system

    Sometimes the reason that the Internet is very slow is the operating system itself. For example, such a situation is possible when the system disk is full and the OS cannot quickly access the desired entry. It is enough to delete part of the data from the system disk to get rid of this defect.

    The best option would be to delete old restore points and temporary files. Be sure to empty your trash. Remember, the storage space for data sent there is reserved on the system hard drive.

    Additionally, you need to take care of cleaning the registry. For this, it is better to use CCleaner. It will carefully erase obsolete entries without harming the operating system.

    If, after carrying out preventive maintenance, the download speed remains the same, perhaps the reason lies in the poor-quality assembly of the OS. Unlicensed versions of Windows often cannot work properly with the network.

    For example, the computer does not receive an IP, ping disappears, or unstable drivers were installed at the very beginning. In this case, the only way out is to reinstall.

    Antiviruses and firewalls

    In some cases, difficulties arise due to the antivirus. This is due to the fact that the program checks the information when loading web pages. If the verification algorithm is too complicated, and the information packets are large, the download will take a long time.

    Turn off the firewall for a while to test this hypothesis. If the flow of data reception has increased, then the matter is in the antivirus. The best option would be to change the setting of the security utility by lowering the security level. Or you can find an alternative program that will use less system resources.

    Misconfigured wireless equipment

    Most users prefer wireless routers to connect devices to the network. Incorrect settings can lead to unauthorized access and slow down when downloading through a router.

    Therefore, you need to set data encryption and related settings. It does not hurt to change the access password to a more complex one. In combination, it is best to use numbers and letters.

    Router Limitations

    To set limits, connect all devices to the network. Then go to the settings and turn on the MAC address filter. In the appropriate fields, write down the data of the connected gadgets. Make a couple of test visits to the Internet.

    If nothing has changed, connect the computer directly to the cable. If changes are detected, we can conclude that the reason is in the router itself: its characteristics are not enough to ensure comfortable surfing on the network.

    1. go to the official website of the manufacturer;
    2. download the updated firmware;
    3. install.

    Some operators are creating unique firmware for the routers they sell. Try installing it too. Also keep in mind that on most products only the ability to connect to a network designed for 100 Mbit / s (Ethernet 100 Mbit / s) is written. This does not mean that the device will work at the same speed.

    When choosing a router, you need to pay attention to the following parameters:

    • static IP;
    • Dynamic IP;
    • PPtP;
    • L2TP;
    • PPPoE.

    They indicate the real data transfer between WAN and LAN. These indicators are published on the pages of manufacturers or independent test laboratories. The last attempt to increase the speed of the router is to switch the device to bridge mode.

    Video: speed up the Internet

    Internet slows down after reinstalling Windows

    Check if your laptop meets the system requirements of the new version of the installed OS. Test the network on other browsers. Make sure you are using the latest version of the search engine. If it's not, do an update.

    Do not write off the incorrect operation of the drivers installed in automatic mode. Go to the motherboard manufacturer's website and download the appropriate software. Then make a replacement.

    Important! Sometimes, in order to achieve good network performance on a new OS, you need to increase the amount of RAM or make more radical modifications to the PC.

    Network card malfunctions

    A network card failure is hard to spot. The device can be normally detected by the system, respond to the connected cable, but this does not indicate its serviceability.

    The best option would be to connect another PC and test the Internet on it. If everything is in order, reinstall the drivers on the first computer. Ideally, you need to install another network card and try to download data from some site.

    Some cards have a Full Duplex feature. It is located in the Speed&Duplex or Connection Type sections. Set the download to within 10 Mbps. If the device is faulty, this will help stabilize the channel for a while until a replacement is made.

    Cable defect in the apartment

    With a broken cable, the system usually indicates that there is no network as such. Without specialized equipment, the break point can only be found manually. After detecting damage, it is necessary to twist the copper wires and insulate them.

    Attention! If you decide to replace the cable yourself, consider not only the number of pairs, but also the presence of twisted pairs.

    Otherwise, after replacement, the speed will be extremely low. It is logical to assume that you are interested in how to make the laid cable work stably?

    There are a few simple rules to follow when laying wires in an apartment:

    • lay the cable in such a way as to exclude all possible influences on it - it is best to do this on top;
    • use a drill to create holes in the walls; interior doors should not break the wire;
    • use special protective plinths to protect the wire;
    • avoid twisting.

    These simple precautions will ensure long and stable cable operation.

    Problems on the line

    After all the above methods for increasing the speed have been tried, it remains to test the speed of data exchange with the provider. To check the line, you need to run the Ping.exe file. It is usually located in the System 32 folder. To save time, use the search bar.

    Replace 10.8.0.1 with your gateway. The data packet size is 1500 bytes. Run ping. If everything is in order, then a picture like the one above will appear. If you receive the inscription "Request timed out" - contact technical support.

    To restore the speed of downloading files, you will have to find the problem by exclusion. In most cases, the knowledge of an advanced user and the desire to receive information from the network at high speed are sufficient to troubleshoot a malfunction. In particularly difficult situations, you will have to contact technical support.

    >

    The Internet on your mobile is more vulnerable to external conditions than laptops and computers. The signal largely depends on 2G and 3G coverage areas, Wi-Fi points, the power of broadcasters, weather conditions and your personal karma. Very often, mobile Internet slows down or even disappears at the most inopportune time. Unfortunate coincidence or should you have a serious talk with your mobile operator?

    Let's figure it out!

    The main reasons why your Internet may slow down or disappear:

    1. Mobile traffic is over, the speed will be reduced until the end of the day.

    If you are an active user of the mobile Internet, you have already encountered a similar nuisance.
    What to do? There are several options: switch to expensive unlimited tariffs, buy more traffic. In general, the solution in this case is simple - pay money and command speed.

    2. Weak Wi-Fi connection signal. You are far from the router or there are too many people using the channel.

    What to do? Stop surfing the Internet under the windows of the institution, go inside and order something. And you will be blessed with Wi-Fi.

    3. Weak cellular network signal - does not catch 2g / 3g network. Now the 3G coverage of mobile operators is quite small - Kyiv and several other regional centers (Kharkov, Odessa, Lvov, Dnepropetrovsk, etc.).
    What to do? Get out of the forest and move to those areas where there is definitely a good signal. For those who are especially patient and stubborn - stock up on groceries and wait until ubiquitous 3G coverage appears in Ukraine.

    4. Too many applications. When you close an app, it stays in the background for faster access the next time you access it. Everything would be fine, but some applications also load your Internet channel and eat RAM.
    Therefore, use programs that will shut down applications and delete temporary files. For Android - Du Speed ​​Booster, Advanced Task Manager/Killer. IOS closes and freezes background apps on its own. And in general, remove unnecessary applications. They may conflict with each other.

    5. The browser "eats too much RAM." As with apps, you may have installed too many widgets and extensions.
    What to do? Remove extensions one by one and find the "saboteur". Or just remove all unnecessary extensions. And the browser will load faster.
    Also try changing your browser.

    6. Any operational errors, viruses or glitches. If the previous methods did not help, you may have picked up some kind of virus or glitch.
    What to do? Take it to a service center or a specialist, they will help you.

    7. You were in the wrong place at the wrong time. Let's say you're trying to get online at lunchtime. In the mall. Sitting in the food court area. It's not like the mobile Internet, here even Wi-Fi is hidden and does not shine.
    What to do? Remember that you just have to find a slightly less densely populated room. In general, get out of crowded places and pick up a signal.

    Mobile traffic volumes are growing faster than operators have time to build networks.

    Mobile traffic is generally consumed very unevenly. If you can reply to a message or check a map on the run, then watching a video or working with applications is much more convenient in a relaxed sitting state. On average, 70 to 80% of mobile traffic is generated indoors.

    2 magical ways to get internet speed back
    (in addition to the above)

    1. Turn off your internet connection and then turn it back on. Doesn't help - restart your phone. This magical procedure has a calming effect on the body and really helps in some cases. If it doesn't help, breathe a sigh of relief - you did everything you could. The problem is not with you, but with technology or the injustice of the world.

    2. Go to and check the speed of the Internet using the mobile version of the SpeedTest service. You will immediately understand where the problem is - no connection, problems in the network or inside your phone. If you are not satisfied with the speed obtained from the test, contact your ISP and ask for help or demand an explanation.
    I wish you stable mobile Internet and good mood.

    We cannot imagine today without the Internet. And indeed, we cannot even leave the house until we look at the weather forecast or traffic jams on the service of the same name. For many others, the World Wide Web is a huge and main source of information that no encyclopedia can compete with. But there are people in the world who, with the help of the Internet, even earn their living ...

    In general, it is not for us to tell you about this. But what we would like to talk to you about today is the problems that arise with the Internet. In particular, we would like to tell you why, unexpectedly for you, it began to work slowly. You will find out about the reasons right now.

    You forgot to pay for internet

    Indeed, many people simply forget to put money into their personal account, especially if they need to be deposited not by the first day of each month, but in the middle of it. Some have such a feature - if the user forgot about the payment, he will not be completely disconnected from the system, but simply limit the maximum speed. Often the same function is present on limit tariffs. If you download a lot and you don’t have enough traffic, then it recommends changing your tariff plan to unlimited, if such an option is available.

    Problems on the provider's side

    Providers can change equipment. This is far from always accompanied by a complete shutdown of the Internet, often its speed is simply underestimated, if possible. Often this happens due to breakdowns, which, by the way, your provider may not be aware of at all until you tell him about it.

    If the problem is not solved within one or two days, then you can safely write a complaint, although it may be more effective to change the Internet provider in your apartment. But do not resort to this immediately - everyone has force majeure circumstances.

    By the way, if the provider has weak equipment, and the number of subscribers is large, then during peak hours a large load on the system can be created, as a result of which users face problems. In such cases, you need to either wait until the Internet provider replaces the equipment, or simply change it to another one.

    Programs running on computers

    So, we found out that there are no problems with the provider and the connection works as it should. Then, first of all, you need to carefully examine the running programs on your PC or laptop that receive or send information. For example, the well-known "ICQ", which is used for communication. You will not believe it, but even one such program can completely clog the channel, thereby significantly reducing the connection speed!

    However, in reality this rarely happens. But in this they were seen far more than once. How to fight? There are two ways out: either close the program, or reduce the maximum download speed in the client itself, but even this does not help in all cases.

    It is also worth paying attention to all sorts of hidden updates. Yes, yes, that's right - while you do not suspect anything, the next update for the Windows operating system or for the Internet browser is downloaded to your computer. It is at these moments that the speed can drop very much. By the way, if we talk about Internet browsers, they often also affect the speed of loading pages or files, and this may not be the fault of the browser itself, but the extensions installed for it.

    Malicious files

    Viruses and Trojans are the scourge of the modern Internet. They are on every second site, and the owner of the resource may not even know about it. Viruses are very different: some only substitute for redirecting the user to various websites, others steal logins and passwords from social networks or bank cards, and still others arrange ddos ​​attacks on a third-party computer. Well, the user is not even aware of what is happening on his PC, since it is almost impossible to notice activity without antivirus software. All this muck can clog the channel so much that the Internet works at a very low speed.

    What to do if you suspect that you have a virus? It's very simple - use the antivirus installed on your PC. What, you're missing it? How do you even get on the World Wide Web?! Remember once and for all - the antivirus must be installed on your computer. Even if it is free, in any case, it will be able to weed out most of the malicious files. And almost all eminent manufacturers offer free antiviruses.

    So, the antivirus is installed. What's next? Next, you need to scan your system. In addition, use a special utility from Kaspersy or Dr.Web Cureit. The latter is a powerful antivirus software that can easily and effortlessly find a trojan or virus. The utility is distributed free of charge, however, for this, developers require automatic reports to be sent after verification. There is nothing terrible in this.

    Firewall blocking

    If a particular site does not open for you or its download speed is very low, although it loads instantly from another PC, then the matter may lie in the presence of a firewall. It can be either built into the operating system or into the antivirus. Try to get to the settings and see if this site is not included in the list of blocked ones. If so, it will need to be removed from there or moved to the exclusion list.

    This happens quite rarely, but it still occurs, so this case also cannot be discounted.

    Removing temporary and unnecessary files

    In this case, we are talking about the cache in browsers, as well as entries in the registry, which for some reason remain after the removal of a particular program. In both cases, you can delete files manually, but this is often inconvenient and time consuming. Therefore, we advise you to use special removal utilities that are distributed free of charge. One such utility is CCleaner. We will talk about it in one of our upcoming articles, but for now, we advise you to read about its capabilities on the official website.

    Problems with the router

    If you use a router to get a connection, then your difficulties may be related to just the same with this small device. The fact is that often they “cut” the speed very much. This happens, for example, in the event of a malfunction or overheating of the device. Try resetting the settings on your device again. This can help.

    Have you encountered a similar problem and already solved it? Don't forget to tell us about it!

    Modern technologies make it possible to develop speeds up to one gigabyte for household users. But a slow connection does not allow you to fully enjoy all the benefits of the information age.

    The Internet can slow down for many reasons, ranging from viruses to line problems. With proper skill, the user himself can cope with most problems. But first you need to find them.

    Viruses

    Due to hacker programs and modules, the Internet begins to load information for a long time.

    There are a number of prerequisites that allow you to determine the presence of virus software:

    If you find any of the above during work, you need to check your computer for viruses. If you have an antivirus program, consider an alternative. Since the installed software module does not cope with the task.

    Before scanning, you need to update the virus databases to the latest version. If you are interested in what programs can help in this situation, then the best curing utility is Cureit, developed by the dr.Web laboratory. It performs a deep scan and can eliminate the most dangerous viruses.

    After the treatment is completed, the best solution is to change the anti-virus utility. One of the best free apps is Avast. It has a minimal load on the system and provides decent protection. As an alternative, consider Kaspersky Internet Security.

    You also need to check the firewall and configure it to work with programs that have an Internet connection. Not only that, it is important to avoid questionable sites. They are the most likely to contain malware.

    Video: Internet slows down? Changing DNS settings

    operating system

    Sometimes the reason that the Internet is very slow is the operating system itself. For example, such a situation is possible when the system disk is full and the OS cannot quickly access the desired entry. It is enough to delete part of the data from the system disk to get rid of this defect.

    The best option would be to delete old restore points and temporary files. Be sure to empty your trash. Remember, the storage space for data sent there is reserved on the system hard drive.

    Additionally, you need to take care of cleaning the registry. For this, it is better to use CCleaner. It will carefully erase obsolete entries without harming the operating system.

    If, after carrying out preventive maintenance, the download speed remains the same, perhaps the reason lies in the poor-quality assembly of the OS. Unlicensed versions of Windows often cannot work properly with the network.

    For example, the computer does not receive an IP, ping disappears, or unstable drivers were installed at the very beginning. In this case, the only way out is to reinstall.

    Antiviruses and firewalls

    In some cases, difficulties arise due to the antivirus. This is due to the fact that the program checks the information when loading web pages. If the verification algorithm is too complicated, and the information packets are large, the download will take a long time.

    Turn off the firewall for a while to test this hypothesis. If the flow of data reception has increased, then the matter is in the antivirus. The best option would be to change the setting of the security utility by lowering the security level. Or you can find an alternative program that will use less system resources.

    Misconfigured wireless equipment

    Most users prefer wireless routers to connect devices to the network. Incorrect settings can lead to unauthorized access and slow down when downloading through a router.

    Therefore, you need to set data encryption and related settings. It does not hurt to change the access password to a more complex one. In combination, it is best to use numbers and letters.

    Router Limitations

    To set limits, connect all devices to the network. Then go to the settings and turn on the MAC address filter. In the appropriate fields, write down the data of the connected gadgets. Make a couple of test visits to the Internet.

    Photo: an example of setting filtering by MAC addresses

    If nothing has changed, connect the computer directly to the cable. If changes are detected, we can conclude that the reason is in the router itself: its characteristics are not enough to ensure comfortable surfing on the network.

    1. go to the official website of the manufacturer;
    2. download the updated firmware;
    3. install.

    Some operators are creating unique firmware for the routers they sell. Try installing it too. Also keep in mind that on most products only the ability to connect to a network designed for 100 Mbit / s (Ethernet 100 Mbit / s) is written. This does not mean that the device will work at the same speed.

    When choosing a router, you need to pay attention to the following parameters:‎

    • static IP;
    • Dynamic IP;
    • PPtP;
    • L2TP;
    • PPPoE.

    They indicate the real data transfer between WAN and LAN. These indicators are published on the pages of manufacturers or independent test laboratories. The last attempt to increase the speed of the router is to switch the device to bridge mode.

    Video: speed up the Internet

    Internet slows down after reinstalling Windows

    Check if your laptop meets the system requirements of the new version of the installed OS. Test the network on other browsers. Make sure you are using the latest version of the search engine. If it's not, do an update.

    Do not write off the incorrect operation of the drivers installed in automatic mode. Go to the motherboard manufacturer's website and download the appropriate software. Then make a replacement.

    Important! Sometimes, in order to achieve good network performance on a new OS, you need to increase the amount of RAM or make more radical modifications to the PC.

    Network card malfunctions

    A network card failure is hard to spot. The device can be normally detected by the system, respond to the connected cable, but this does not indicate its serviceability.

    The best option would be to connect another PC and test the Internet on it. If everything is in order, reinstall the drivers on the first computer. Ideally, you need to install another network card and try to download data from some site.

    Some cards have a Full Duplex feature. It is located in the Speed&Duplex or Connection Type sections. Set the download to within 10 Mbps. If the device is faulty, this will help stabilize the channel for a while until a replacement is made.

    Cable defect in the apartment

    With a broken cable, the system usually indicates that there is no network as such. Without specialized equipment, the break point can only be found manually. After detecting damage, it is necessary to twist the copper wires and insulate them.

    Attention! If you decide to replace the cable yourself, consider not only the number of pairs, but also the presence of twisted pairs.

    Otherwise, after replacement, the speed will be extremely low. It is logical to assume that you are interested in how to make the laid cable work stably?

    There are a few simple rules to follow when laying wires in an apartment:

    • lay the cable in such a way as to exclude all possible influences on it - it is best to do this on top;
    • use a drill to create holes in the walls; interior doors should not break the wire;
    • use special protective plinths to protect the wire;
    • avoid twisting.

    These simple precautions will ensure long and stable cable operation.

    Problems on the line

    After all the above methods for increasing the speed have been tried, it remains to test the speed of data exchange with the provider. To check the line, you need to run the Ping.exe file. It is usually located in the System 32 folder. To save time, use the search bar.

    Photo: data packet exchange in the Ping line

    Replace 10.8.0.1 with your gateway. The data packet size is 1500 bytes. Run ping. If everything is in order, then a picture like the one above will appear. If you receive the inscription "Request timed out" - contact technical support.


    To restore the speed of downloading files, you will have to find the problem by exclusion. In most cases, the knowledge of an advanced user and the desire to receive information from the network at high speed are sufficient to troubleshoot a malfunction. In particularly difficult situations, you will have to contact technical support.

    Tired of wasting time loading pages? Want to speed up your internet connection? We will tell you how to forget about buffering videos and constantly loading photos forever. Read and follow the instructions!

    Steps

    Browser optimization

      Remove unnecessary plugins. Disable themes, skins, and other advanced graphical browser options for a faster browsing experience.

      • To uninstall plugins in the Firefox browser, go to Settings > Plugins and disable unnecessary plugins (or press Ctrl + Shift + A).
      • To disable plugins in the Google Chrome browser, open the menu option Settings > Extensions and remove unnecessary plugins. Reload your browser.
      • To disable add-ons and plug-ins in Internet Explorer, open Settings > Add-ons. Reload your browser.
    1. Close unnecessary tabs. Then the Internet will work faster. Do not keep many tabs open, it slows down the loading of new pages.

      Allow the download and storage of cookies and cache files on the disk. This will allow some information to be stored on your computer. Therefore, some pages will load faster. You can add frequently visited sites to the list of exceptions, that is, sites that are allowed to store cookies and cache on your disk. Changing cookie and cache settings:

      • In Firefox browser, open Settings > Advanced > privacy.
      • In Internet Explorer, open Tools (or gear icon) > Internet Options > Privacy (or History). Uncheck the option to delete history on exit, if there is such an option. Click on the button Delete... and check the box next to Save data from frequently visited sites. Or open the option Additionally and specify the settings for accepting cookies (Accept).
      • In the Chrome browser, open the menu in the upper right corner, click Settings. Then find the Personal Information field on the Settings page. open Content settings.

      Optimization of the router / modem

      1. Change the channel on your router. Your router may be using the same channels as your neighbor's. Therefore it works slowly. To find out for sure, download and install the inSSIDer program. It scans for available wireless networks in your area and the channels through which they transmit data.

        • Find your internet connection in the list. Look at the channel name. Compare it to other networks. Write down which channels are overloaded. Now you need to change your channel.
        • Change the data channel. Go to the IP address of your router or modem in a browser. Find the data link option in the settings. Select another available channel from the options provided.
      2. Move the router to another location, such as another room. The ideal position is in the room with the computer. The signal of the router may be interfered with by a wall, cabinet, or other object located between the router and the computer.

        If you are using a wireless router (router), make sure that it does not interfere with the wireless phone or wireless camera. Place such items as far away from the router as possible.

        Use an Ethernet cable. The Internet will be faster because when using a wireless connection, the signal may be poor or slow to reach your computer. Plug one end of the cable into your router and the other end into a network port on your laptop or computer.

        Update your router. Older routers may not be powerful enough. Your router may not be powerful enough to provide high speeds.

      Optimize the Internet

      Optimize your computer

        Remove unnecessary programs. This will speed up the Internet and the computer as a whole. Uninstall programs you don't use and close programs you don't need at the moment before opening the browser. The Internet will work faster, since memory will not be wasted on the work of other applications and programs.

        Run a virus/malware scan, empty the trash. If you have a very slow Internet connection, then your computer is most likely infected with viruses and malware. To do this, use an antivirus. If you don't have it, download an antivirus program from the Internet. There are a lot of them, most of them are free.

        Make sure you don't enable two firewalls (firewalls). They will interfere with each other and create problems in the system. Computer and internet will be slow. Check if you have enabled Windows Firewall and firewall in your antivirus program. To open the Windows firewall settings: open the Start menu, in the search box type Windows Firewall or Firewall. Here you can change the firewall settings.

        Check how much free disk space you have left. If your hard drive is almost full, remove unnecessary files and programs. Burn movies and music to a flash drive or CD. A computer needs a lot of space to work quickly and efficiently.

        Set up your computer. Defragment the drive. It is advisable to do this every two weeks. This will increase the speed of the computer, and, consequently, the speed of the Internet.

        It might be time to buy a newer processor. If not, at least buy more RAM. The computer will run much faster.

        Turn off your computer at night. The more often the computer rests, the faster it will then work.

      • Don't forget to scan your hard drive for viruses and malware.
      • Check the internet usage report provided by your ISP. Remember that there is a big difference between KB (kilobytes) and KB (kilobits). There are only 1024 bytes in 1 KB, but there are 8192 bits in it.
      • You should have two antiviruses - for computer scanning and for web security.
      • Call someone who knows about computers.

      Warnings

      • If your computer is infected with viruses, before you do anything, you need to cure your computer.
      • Before downloading a program, including an antivirus one, read about it on the Internet. Read about it on the forums. Some programs not only do not help, but also harm your computer by infecting it with viruses and installing unnecessary malware that slows down the system.
      • Do not run more than one computer scan at a time. They will interfere with each other.
      • Take speed measurements several days in a row at different times of the day. Then extract the average internet speed values. This is the most stable value.
      • Do not close all programs and processes in a row. Some of them cannot be closed, they are necessary for the stable operation of the system.
      • Do not try to download various programs to "speed up the speed of the Internet connection." In fact, they do not accelerate anything. Such programs can only harm your computer.